Why is my BT box recording failing?
Failed recording If you sent a recording request and it failed to record the programme there could be several reasons: You didn’t set the recording over 15 minutes before the programme started. There were 2 other channels being used (watched or recorded) on your box at the same time.
Why do some TV Programmes fail to record?
A weak or lost signal can lead to potential failed recordings. Bear in mind, broadcasters might alter the programme schedule, which could have caused your programme to fail.
Why won’t my recordings play on BT TV?
Check your equipment cabling is connected securely. Make sure you don’t switch off your BT TV box or BT Hub when you have a scheduled recording. Check any series recordings have been set up correctly, by going to the ‘Scheduled’ section of ‘My TV’
How do I change the region on my BT box?
Be aware that choosing a different region where the signal is slightly weaker may affect the quality of your TV signal….Here’s how to do it:
- Press the blue Home (or YouView) button on your remote control.
- Go to Settings > Signal & Connection.
- Choose TV Channels, then Retune Channels. The new channels should now appear.
Why has my Freeview box stopped recording?
If you’re having problems with recordings, this is most likely due to an interruption in the signal. First, make sure your aerial is fully plugged in, and then check out our handy guides in the related content section below.
Why is YouView app not working?
The simple old trick of restarting your router can help resolve this issue. Switch it off at the plug for 30 seconds and turn it back on. Give it a minute or two to warm up then check if you’re reconnected.
Can you record with a BT TV box?
With the BT TV Recordable Box G4 you can: Record, pause and rewind live TV for up to two hours. Record up to 300 hours of TV on the 500GB hard drive. Record remotely with the BT TV app.
How do I record a Programme on BT TV?
To record the programme you’re currently watching, press the record [R] button on your remote control. You can also set a recording now, or in the future, within the TV guide. Use the arrow keys to locate and highlight the programme you want to record, and then press the record [R] button on your remote control.
How do I record a series on BT TV?
Does BT TV have catch up?
BT TV Catch-up As part of the BT TV service, customers can watch catch-up content from the major free-to-air digital channels – BBC One, BBC Two, ITV1, Channel 4 and Channel 5. BT TV catch-up content is downloaded direct to the YouView+ box.
Why have I lost channels on my BT Vision?
If the signal quality is less than 50%, this indicates that your signal is too weak to receive this channel. If your signal is too high this could also cause the issue. You could try connecting your BT TV box to another aerial port in your home (if you have one) to see if this makes a difference.
How do you reset a BT TV box?
Reset your BT TV box through the menus
- Go to the main menu by pressing the blue Home (or YouView) button on your remote.
- From the main menu, scroll along and select Settings.
- In the settings menu, scroll down to Information & Reset and select Factory Reset from the list.
- You’ll now see a warning screen.
Why are my recordings not showing up on BT TV?
Make sure you don’t switch off your BT TV box or BT Hub when you have a scheduled recording Check any series recordings have been set up correctly, by going to the ‘Scheduled’ section of ‘My TV’ Problems with your Freeview channels and dropping broadband connection can affect your recordings.
What are the problems with BT TV equipment?
BT TV equipment problems 1 BT TV box. 2 Remote control. 3 Powerline Adpaters or Mini Connectors. Problems with Powerline Adapters or Mini Connectors are usually fixed by a reset. More
Why can’t I watch the old Discovery Channel on BT now?
For example if you have recordings of Discovery Channel through an old BT pack and you now have Discovery Channel through one of our NOW passes or packages, the old Discovery Channel will have been removed and you won’t be able to watch those recordings. Any series links set on the old channel will need to be reset on the new NOW channel.
How do I get help with BT TV?
The TV help tool is available to all BT TV customers. When things go wrong, it can quickly get you up and running again. Simply click the button below to get started: Need more help? Visit the BT Community, where our customers share their expertise and advice.