How can I chat with Lazada agent?
Contact Us
- Go to sellercenter.lazada.com.ph.
- Click on your shop name and choose Help Center from the menu, or.
- Click Help Centre on the site footer.
- Click on the Contact Us to initiate chat with an agent.
How can I complain to Lazada?
How do I report a Seller and Product?
- You may report a Seller or Product when you click on the ‘Notification’ icon at the right top of the Seller’s homepage or Product’s homepage.
- Click ‘Feedback’ on the dropdown menu.
- Next, type your message and attach any document that may support your report.
Does Lazada Singapore ship to Indonesia?
Lazada Global Shipping (LGS) solution is only available in Vietnam, Thailand, Malaysia, Indonesia, the Philippines, and Singapore.
What is the Lazada website?
ABOUT LAZADA. Launched in 2012, Lazada is the number-one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
How long does it take to get refund from lazada?
When will I get my money back? In case of cancellations, your refund will be processed within 1-2 business days from submission of the online cancellation form. We will update you via email once your refund has been initiated.
Does Lazada Singapore ship overseas?
Standard Delivery *For selected sellers, a minimum order amount is required to enjoy free delivery. For overseas parcels, free shipping is not applicable to Standard delivery & Taobao items. ^Collection Points will be available for all categories except Grocery, Digital Goods and Dangerous Goods.
Can Singaporean buy from lazada Malaysia?
Lazada Malaysia has launched a pilot service allowing more than 100 Lazada sellers in the country to market their products to Lazada Singapore consumers.
What country owns Lazada?
Lazada
| Type of business | Privately held company |
|---|---|
| Founded | March 27, 2012 |
| Headquarters | Downtown Core, Singapore |
| Area served | Southeast Asia, except Laos, Myanmar, Cambodia, Brunei, and East Timor |
| Owner | Alibaba Group |
Which is better Lazada or Shopee?
If you want to save more on your purchases (including shipping costs), Shopee is the better place to shop. If you prefer to have items delivered fast, then go with Lazada. Both e-commerce companies have their pros and cons, so it’s best that you compare their prices, products, and services.
What is online customer service?
What is online customer support? Online customer support is the process of answering customer questions digitally using tools; such as email, social media, live chat and messaging apps. Online customer service has a few key benefits: Customers can get more immediate on-the-spot help.
What is virtual customer service?
A virtual customer service solution provides businesses with a complete support team from agents to management. This team is housed outside of the business but is trained in the company’s products and brand to deliver a level of service customers cannot differentiate from the “real thing”.