Are BBB complaints made public?

Posted on by Drake Andrew

Are BBB complaints made public?

Once a complaint has been closed, the text of the complaint may be publicly posted on Better Business Bureau’s website. Please do not include any personally-identifiable information. By submitting your complaint, you are representing that it is a truthful account of your experience with the business.

Do Better Business Bureau complaints do anything?

While the BBB cannot force a company to do anything, the BBB does offer consumers valuable insight into companies and may be able to resolve issues through arbitration.

Are BBB complaints Anonymous?

The BBB won’t process anonymous complaints, so you’ll be required to provide your contact information in any complaint you file with them. Additionally, BBB complaints must include the company’s name and enough information to forward the complaint to the company.

How do I check a company’s reputation?

You can reach the Better Business Bureau (BBB) online or by phone to do a reputation check. The main web site will direct you to the various regional headquarters. The phone number for the Better Business Bureau of Metropolitan Atlanta, for example, is 404-766-0875.

How do I speak to a live person with the BBB?

Additional Contact Information

  1. (888) 240-8410.
  2. (916) 571-1310.

Does it cost money to file a complaint with the BBB?

BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers at no charge.

How do I find out if a business has complaints?

How to See If a Business Has Complaints

  1. Better Business Bureau. The first place most people go to find complaints about businesses is the Better Business Bureau.
  2. Use Social Media.
  3. Trade Associations and Licensing Boards.
  4. Be Objective When Reviewing Reviews.

How do I check out a company’s reputation?

You can reach the Better Business Bureau (BBB) online or by phone to do a reputation check. The main web site will direct you to the various regional headquarters.

What is the phone number for BBB?

(703) 276-0100Better Business Bureau / Customer service

How do I get in contact with the Better Business Bureau?

It’s disheartening to us to when a consumer files a complaint describing a bad experience with a company that already had a poor record with us. Randy Hutchinson is the president of the Better Business Bureau of the Mid-South. Reach the BBB at 800-222-8754.

How to find the status of a BBB complaint?

Your complaint cannot be changed,edited or deleted once it has been submitted.

  • An exact copy of your complaint will be sent to the business.
  • Once a complaint has been closed,the text of the complaint may be publicly posted on Better Business Bureau’s website.

    • Should I file a complaint with the BBB?

    Responding to BBB complaints is a good business practice and “the right thing to do” whether or not a business is BBB Accredited. A majority of non-accredited businesses cooperate with BBB by responding to complaints. Cooperation by non-accredited businesses is voluntary.

    How to file BBB complaint?

    Complaint is filed.

  • BBB works to get the complaint processed within two business days.
  • Business will be asked to respond in 14 calendar days from the date you filed the complaint.
  • Consumer will be notified of the business response when the BBB receives it and will be asked to respond.
  • If the business fails to respond,the consumer will be notified.

    • How to find BBB rating for business?

    Number of complaints filed with BBB against the business.

  • The size of the business.
  • If complaints have been filed,whether in BBB’s opinion the business appropriately responded to them.
  • If complaints have been filed,whether in BBB’s opinion the business resolved the complaints in a timely manner to the customer’s satisfaction.