How do I contact DJI support?

Online Customer Service. Monday – Friday: 7:00 – 17:00 (PST) Contact Online Customer Service.
Hotline Service. English: +1 818 235 0789. Monday – Sunday: 7:00 – 17:00 (PST) Phone Support Options.
DJI Community. Connect with DJI enthusiasts to explore various product experiences.

Does DJI still support phantom 3?

According to the official website DJI discontinued Phantom 3 Professional, Phantom 3 Advanced and Phantom 3 4K production. Basically, all Phantom 3 models except Standard have been discontinued.

How do I troubleshoot my DJI?

Troubleshooting DJI GO Apps Connection Problems

Try with another USB cable. A malfunctioning USB cable may still look fine on the outside.
Restart your mobile device and the remote controller.
Try with another smartphone/tablet. Are you using a DJI recommended mobile device?
Update the firmware and the DJI GO apps.

How long does it take DJI to repair?

approx. 5-7 business days
How long does it take to repair my product? It takes approx. 5-7 business days to repair your product after arriving at the DJI Service Center. You will receive an email notification after each step of the service process is complete.

Is there going to be a DJI Phantom 5?

The DJI Phantom 5, the successor of the DJI Phantom 4 series. We expect this drone to showcase the best photo and video qualities possibly in a prosumer drone. Right below the much more expensive package of the Inspire 2 and Zenmuse combination. The DJI Phantom 5 is rumored to be released early in 2018.

What’s the difference between DJI Phantom 3 and 4?

The Phantom 3 Pro has a 12-megapixel camera, while the Phantom 4 Pro has a 20-megapixel camera with a slightly larger, 1” sensor. You will notice that the Phantom 4 Pro also produces sharper and brighter images than the Phantom 3 Pro. It also shoots at a higher ISO than the Phantom 3 Pro, while putting out less noise.

Will DJI make another Phantom?

DJI rumors: DJI Phantom 5 is canceled – Part 2 Yes, it seems so.

Why is my drone disconnected?

Damaged cables and connectors A drone may also disconnect from the controller if you use a damaged USB cable or connector. Drone controllers often need to be linked to a device that is used for live view. This could be a smartphone or tablet. You will need a USB cable to achieve this.

Why is my DJI drone not connecting?

Try to reinstall the app and restart the mobile device. Then try connecting again. 4. If you have a different device like an iOS that can be used please check if that is working fine to isolate the issue.

Which DJI drone is best for You?

Today’s best DJI Mini 2 and DJI Mavic Air 2 deals Both of these drones are superb in every conceivable way but that won’t help you decide, will it? If you’re a budding cinematographer, photographer or just someone with a keen eye for high-quality

Does DJI have video software?

iMovie, built-in Apple devices, is a 100% free-to-use DJI video editing software. It supports 4K-resolution videos, which makes it ideal for creating Hollywood-style trailers and stunning movies. Though being free to use, iMovie won’t add a watermark to your video.

How to activate DJI Mavic Pro?

Aircraft Speed. Remember,ActiveTrack only works in P-mode,which is considerably slower than Sport mode.

Color. The way ActiveTrack is able to identify and follow its subject is by color contrast between the subject and background.

Blocking.

Which DJI drone has the best camera?

Upgrade pick: DJI Mavic 2 Pro. If you want the best camera available on a Mavic drone,the Mavic 2 Pro is our pick.

Also great: DJI Mavic 2 Zoom. A 4x zoom camera makes this a great choice for shooting from afar.

Also great: Autel Robotics EVO II.

Budget pick: DJI Mini 2.

Some choice accessories for DJI drones.

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