What caused the Telus outage today?
Telus said the outage started after hardware problems arose with a switcher located in Vegreville, and that shut down phone lines – it took crews about five hours to fix the issue.
Why is my Telus phone not working?
Restart your device If your device is unable to connect to the network, restarting your device may help regain the connection. Turn your phone off and on again then attempt to place a call.
Does Telus give free phones?
Vancouver – To keep Canada’s most vulnerable citizens connected during the COVID-19 pandemic, TELUS is giving over 10,000 free mobile devices and $0 rate plans, valued at more than $5 million, to hundreds of organizations across the country.
Who is Telus mobile owned by?
Telus Corporation
Telus
| Telus previous headquarters in Burnaby | |
|---|---|
| Parent | Telus Corporation |
| Divisions | Telus Mobility Telus TV Telus Internet/PureFibre Telus International Telus SmartHome Security Telus Health Telus Agriculture |
| Subsidiaries | Public Mobile Alarmforce Canada Koodo Mobile |
| Website | www.telus.com |
Does Telus have good reception?
Telus Mobility has the best coverage in the country, with 99% of Canadians covered by its 4G LTE network. More than 70% of Canadians can connect to its 5G network, but only with a premium Telus cell phone plan.
Is Telus in Canada?
Telus Mobility (normally typeset as TELUS Mobility) is a Canadian wireless network operator and a division of Telus Communications which sells wireless services in Canada on its numerous networks. It operates networks using LTE and HSPA+ on its mainstream networks.
Does Telus require a deposit?
Do I need to pay a deposit to use my TELUS services? We may require a security deposit or apply a spending limit on your account because of a credit check or your payment history. If you keep your account active and current for twelve consecutive months, this deposit will be returned to you as a bill credit.
How do I add a phone to my Telus plan?
Using My TELUS online from a mobile device or computer You can log in to your TELUS Mobility account at My TELUS online to change your plan and monthly data, or manage other optional add-ons. Select the appropriate option based on what you’re looking to do: Manage plan to change your plan and monthly data.
Is Telus owned by Bell?
Telus and Bell are independent networks despite sharing many cell towers. In the reliability and speed arenas, Telus is slightly ahead of Bell. However, Bell gets better in these areas the further east you go. This is in large part due to the fact that Montreal is Bell’s home base and Vancouver is Telus’s.
Why is my Telus WIFI not working?
If your TELUS Boost Wi-Fi devices don’t show up on the My Wi-Fi App, be sure you are logged in to the app properly, then reboot the modem. If the app does not seem to be working correctly, try redownloading the app.
Why my landline phone is not working?
Make sure the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. Plug your phone or device into another wall jack that you know is working. If the dial tone returns it means the previous wall jack is damaged or defective.