How can I exchange a mattress?

How can I exchange a mattress?

Depending on where you buy your bed, you’ll have a couple of options:

1. The company will send a truck to pick up your unwanted product. They’ll either take it to a donation center or back to their warehouse.
2. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.

What is the return policy on mattresses?

In broad terms, most mattress stores do offer refunds. It’s usually pursuant to a bed store policy which explicitly that returns are to be extended, in order to strengthen its brand in the community; but this is simply a mattress store policy – not a federal law.

Does mattress Firm have restocking fee?

If you still aren’t absolutely satisfied with your new mattress, you can return it with a return delivery fee of $99.99* and receive, as a refund, the purchase price of your new mattress less a restocking fee equal to 20% of your new mattress purchase price (restocking fee must not exceed $500).

Can I return a mattress if I don’t like it?

Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don’t like the bed, you can return it and get your money back.

How much does it cost to return a mattress?

An $80-$100 delivery fee will be charged, and you won’t get back the full price of the mattress. You’ll lose 10% due to a restocking fee. The remaining amount will be used to exchange for a new mattress. If you choose to return your mattress, you’ll also pay $80-$100 for delivery.

What happens to all the mattresses that are returned?

Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.

What does Costco do with mattress returns?

If you have returned the mattress to the store, there will be minimal delays to the refund, and it will be processed back to the card originally used for purchase. Alternatively, you can have your refund in cash, or processed into Costco cash cards for the same value that is usable by members or non-members.

Do people return mattresses?

But even after 30 days, you might still feel unsatisfied and want to send your mattress back. You’re in luck. Most mattress retailers accept returns, some with more conditions than others.

Do people actually return mattresses?

But even after 30 days, you might still feel unsatisfied and want to send your mattress back. You’re in luck. Most mattress retailers accept returns, some with more conditions than others. More on that later.

Can I return a mattress to Costco after 2 years?

How Long Do You Have To Return A Mattress To Costco? Instead of other stores’ common 9-month time limit, Costco does not police mattress returns. Mattresses fall under Costco’s satisfaction policy, so there are no set time restrictions on how long after purchasing the item that you can return it.

What is the cost of a comfort exchange?

A comfort exchange is FREE in the first year. Additional Comfort Exchanges may require shipping costs. The Luma Mattress is not exchangeable. This is a carousel with slides. Use Next and Previous buttons to navigate, or jump to a slide with the slide dots.

Can I exchange my mattress for a firmer one?

If you purchased a mattress system with a separate Pillow Top Layer, you can exchange it for a plusher or firmer version, for free, for up to one (1) full year from the date of purchase.

Can I exchange the luma mattress?

Additional Comfort Exchanges may require shipping costs. The Luma Mattress is not exchangeable. This is a carousel with slides. Use Next and Previous buttons to navigate, or jump to a slide with the slide dots.